1. What we collect
This website does not require an account and does not collect personal information. When you order through our Discord server we collect only what is needed to deliver your order:
- Your Discord username.
- Order details you share in your ticket, such as your in-game trainer name or friend code.
- Payment confirmations from our payment providers (never your full payment credentials).
2. How we use it
We use this information solely to deliver your order, provide support and prevent fraud. We do not sell or share your information with third parties for marketing.
3. Payment processing
Payments are handled by third-party providers (such as Revolut, Wise, PayPal Friends and Family, or crypto networks). Their privacy policies apply to the payment itself; we only receive confirmation that a payment was made.
4. Data retention
Ticket history is kept only as long as needed for support and fraud prevention, then deleted. You can ask us to delete your ticket data at any time by opening a ticket in our Discord.
5. Cookies and analytics
This website does not use tracking cookies. If we add privacy-friendly analytics in the future, this policy will be updated first.
6. Contact
Privacy questions or deletion requests: open a ticket in our Discord server.